betjil Terms and Conditions

To register and use betjil, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. betjil strictly prohibits access by minors. Any account found to be registered by a person under 18 will be immediately closed and all funds forfeited.
• You must be accessing betjil from a jurisdiction where online gaming is not prohibited by applicable law. It is your sole responsibility to determine whether using betjil is legal in your location.
• You must not be a current employee, contractor, or immediate family member of a betjil employee.
• You must not be registered on any self-exclusion list or have previously been excluded from betjil.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

Each player may hold only one betjil account. Creating multiple accounts — whether under the same name, same device, same IP address, or same payment method — is strictly prohibited and will result in all associated accounts being closed.

When registering on betjil, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, residential address, and valid contact details. Providing false information during registration is a breach of these Terms and Conditions and may result in immediate account closure and forfeiture of any balance.

You are solely responsible for all activity that occurs under your betjil account. You must keep your login credentials — username and password — confidential at all times. betjil will never contact you to ask for your password. If you suspect your account has been accessed without your authorisation, contact betjil support immediately via live chat or email at [email protected].

betjil accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, and local bank transfer. All deposits must be made from a payment account that is registered in your own name. betjil does not accept deposits from third-party accounts.

Minimum and maximum deposit limits apply and are displayed on the betjil deposit page at the time of transaction. These limits may vary by payment method and may be adjusted by betjil at any time without prior notice.

Deposits made via bKash, Nagad, and Rocket are typically credited to your betjil wallet within seconds of confirmation. Bank transfer deposits may take longer depending on your bank's processing times. betjil is not responsible for delays caused by third-party payment processors.

• All deposits are final once confirmed. betjil does not reverse completed deposits.
• betjil does not charge fees on deposits, but your payment provider may apply their own transaction charges.
• betjil reserves the right to request documentation verifying the source of deposited funds as part of its anti-money laundering obligations.
• Deposited funds that have not been used for wagering within 12 months of the last account activity may be subject to an inactivity fee as outlined in the account inactivity policy.

Withdrawal requests on betjil are processed to the same payment method used for the original deposit wherever possible. betjil processes withdrawal requests promptly, with most mobile wallet withdrawals completing within minutes of approval during standard operating hours.

To be eligible to withdraw, you must have:

• Completed the required KYC identity verification process.
• Met any applicable wagering requirements on bonus funds.
• A verified payment account registered in your own name.
• A betjil account in good standing with no active investigations or restrictions.

betjil reserves the right to carry out additional security checks before processing any withdrawal. In cases where fraud or suspicious activity is suspected, betjil may delay or withhold a withdrawal pending investigation. betjil will communicate the reason for any delay to the affected player within a reasonable timeframe.

betjil offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, in addition to these general Terms and Conditions. In the event of any conflict, the specific promotion terms take precedence.

General bonus rules that apply across all betjil promotions:

• One bonus per player: Each promotion is limited to one claim per player, per household, per IP address, and per device unless otherwise stated.
• Wagering requirements: All bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering requirement is stated on each promotion page. Wagering requirements must be met within the specified validity period.
• Game contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute at a lower rate. Specific contribution rates are listed on the promotion page.
• Maximum bet with bonus funds: While playing with an active bonus, the maximum bet per round is ৳500 unless otherwise specified. Bets exceeding this limit while a bonus is active may result in the bonus and any associated winnings being voided.
• Bonus expiry: Bonuses that are not used or wagered within the stated validity period will expire and be removed from your account automatically.
• Abuse: betjil reserves the right to void bonuses and winnings, and to close accounts, where bonus abuse — including but not limited to arbitrage betting, low-risk wagering strategies designed to clear bonuses, or collusion — is detected.

All games available on betjil operate using certified random number generators (RNG) that have been independently audited for fairness. The published Return to Player (RTP) percentages for each game represent the theoretical long-term average and do not guarantee individual session outcomes.

By placing a bet on betjil, you acknowledge that:

• All bets are final once confirmed. betjil cannot reverse a bet that has been accepted and processed by the game system.
• In the event of a game malfunction or technical error, betjil reserves the right to void affected bets and return stakes to players. betjil's decision in such cases is final.
• betjil is not responsible for losses resulting from internet connectivity issues, device failures, or other technical problems on the player's side.
• Game rules, paytables, and RTP information are available within each game. It is your responsibility to read and understand the rules of any game before placing a bet.

betjil reserves the right to limit, restrict, or close the account of any player whose betting patterns are deemed irregular, suspicious, or inconsistent with recreational gaming behaviour.

The following activities are strictly prohibited on betjil and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Registering more than one betjil account.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using betjil for money laundering or any other illegal financial activity.
• Attempting to exploit software bugs, glitches, or vulnerabilities in betjil's platform or games.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with betjil's platform.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of bonus abuse, including creating multiple accounts to claim welcome bonuses multiple times.
• Threatening, harassing, or abusing betjil staff or other players.
• Accessing betjil from a jurisdiction where online gaming is prohibited.

betjil collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on betjil, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

betjil uses your personal data to:

• Verify your identity and process your account registration.
• Process deposits, withdrawals, and other financial transactions.
• Comply with legal and regulatory obligations, including anti-money laundering requirements.
• Provide customer support and respond to your queries.
• Send you promotional communications where you have opted in to receive them.
• Monitor platform activity for fraud, security threats, and responsible gaming purposes.

betjil does not sell your personal data to third parties. Data is shared only with trusted service providers who assist in operating the platform, and only to the extent necessary for those purposes. For full details, please read the betjil Privacy Policy.

betjil is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, all accessible directly from account settings:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Loss limits: Define the maximum amount you are comfortable losing within a set period.
• Session time reminders: Receive notifications when you have been playing for a specified duration.
• Self-exclusion: Temporarily or permanently exclude yourself from betjil at any time.

betjil will never attempt to discourage a player from using responsible gaming tools. If you request a self-exclusion, it will be applied immediately and betjil will not send you promotional communications during the exclusion period.

For more information and external support resources, visit the betjil Responsible Gaming page.

To the fullest extent permitted by applicable law, betjil's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

betjil is not liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of betjil.
• Losses resulting from internet outages, server downtime, or technical failures beyond betjil's reasonable control.
• Losses resulting from unauthorised access to your account where betjil has not been negligent in its security obligations.
• Any indirect, consequential, or incidental losses of any kind.

Nothing in these Terms and Conditions excludes or limits betjil's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

You may close your betjil account at any time by contacting betjil support via live chat or email. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to standard KYC verification.

betjil reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A breach of these Terms and Conditions has occurred or is suspected.
• Fraudulent, illegal, or suspicious activity is detected.
• A player has provided false information during registration or KYC.
• A player has requested self-exclusion.
• betjil is required to do so by law or regulatory instruction.

Where an account is closed due to a breach of these terms, betjil reserves the right to withhold any balance pending investigation. betjil will communicate the reason for closure to the affected player where legally permissible.

If you have any questions about these Terms and Conditions, or if you wish to raise a formal complaint, please contact betjil using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 via the betjil website and app

betjil commits to acknowledging all formal complaints within 2 business days and providing a full response within 5 business days. If you are not satisfied with betjil's response, you may escalate your complaint through the dispute resolution process outlined in the full complaint handling policy available from betjil support.

These Terms and Conditions were last updated in January 2025. betjil reserves the right to amend these terms at any time. The current version will always be available at betjil.live/terms-conditions.